Our Rental Assistance Program

At ALCUS we believe that your investment should be working for you and not you for your investment! It is therefore natural that we place a high premium on the correct, intensive management and administration of your portfolio.

For landlords and property investors, our specialist multi-channel marketing ensures that your property is quickly and effectively leased to the right tenant. ALCUS also pride ourselves in ensuring that all the correct legal processes are followed, thereby safeguarding and maximising your returns.

Through effective marketing, in the right mediums, to the appropriate audiences, we ensure prompt leasing to well-matched tenants. Potential tenants are offered a wide choice, while landlords benefit from high visibility and prompt occupation.

  

Our range of services include:  

  • A legally binding lease agreement is drawn up to protect the landlord and tenant by defining clearly the approach for handling rental payments and collections, increases, deposits, maintenance issues and damages claims as noteworthy examples. Experienced Letting Consultants ensure that all the terms and details are well understood and handle the lease signing administration. Copies of the signed lease are issued to the tenant and the landlord for easy reference. 

  • Taking responsibility for all financial related issues i.e.; Collection of rental income, expenses and transfer of balance of payment to an account of your choice. All transfers are done electronically ensuring an efficient and cost effective alternative. Rent is collected at the beginning of the month in advance in terms of the lease agreement. Net rental income is electronically transferred to landlord’s nominated bank accounts as soon as practically possible following the collection of the rental. 

  • Vetting of Tenants: All tenants are scrutinized on basis of a strict credit-approval procedure as well as vetting according to the Nationsl Credit Act. All applicants are rigorously screened with credit and reference checks prior to signing a lease agreement. Enquiries are made with “Information Trust Centre” that in turn will verify the credit status of a potential tenant. This process is intensive and cost-related. The expense is covered by ALCUS, assisting in correct placement and related management of a particular tenant. 

  • Credit control: Every tenant is strictly monitored by our company’s administrative department to ensure effective and timeous collection of outstanding rentals. In addition to this, we will undertake the necessary legal action to ensure correct procedural aspects, should it be necessary in terms of the latest rental law and the Consumer Protection Act. 

  • General building maintenance. Our services include the monitoring of bodies corporate in terms of maintenance requirements in blocks under our control. This also applies to maintenance requirements to your own specific property `investment, which we will administrate on your behalf. Daily tenant complaints are catered for on a 24-hour basis and includes issues such as parking, TV reception and aerial installations, water and electricity problems, pets, noise after hours, thefts, security, telephone lines, unhygienic (dirty) surroundings, postal services, keys, municipal aspects and more.  

  • In addition to this you are represented on the Body Corporate of the complex into which you have invested. We will ensure that you are represented where decisions are made relating to increased levies, including daily management issues of the relevant block.  

  • ·You are ensured of a rental contract that protects your interests and includes the necessary legal implications required in doing so. Monitoring of rental contracts takes place and escalation in contracts are ensured at the required time and based on current market pricing. We will provide you with market trend confirmation if so required.

  • You are provided with inspection reports as per your requirements indicating the general state of your property and the assurance that any defects will be attended to and that defacing of units will not be allowed. Inspections. We conduct pre- and post- occupation inspections of rented properties, itemise damages and provide quotes for the restoration of the property. The final account for restoring the unit to the standard defined by the pre-occupation inspection, allowing for standard wear and tear, is offset against the deposit balance before being refunded

  • We undertake the necessary marketing to let relevant properties and placement of advertisements, with the cost being carried by ALCUS.

  • We are also in a position to furnish you of a correct basic cost and informing you of your position relating to Capital Gains Tax should you eventually decide to disinvest.

The services mentioned are only part of the total process of rental management provided by ALCUS. We are available at all times to provide you with the necessary support in ensuring maximum return on your investment.

Download the Appointment of Managing Agent form to utilise our services using the button below.


Appointment of Managing Agent form