At ALCUS we believe that your investment should be working for you and not you for your
investment! It is therefore natural that we place a high premium on the correct, intensive
management and administration of your portfolio.
For landlords and property investors, our specialist multi-channel marketing ensures that your
property is quickly and effectively leased to the right tenant. ALCUS also pride ourselves in
ensuring that all the correct legal processes are followed, thereby safeguarding and
maximising your returns.
Through effective marketing, in the right mediums, to the appropriate audiences, we ensure
prompt leasing to well-matched tenants. Potential tenants are offered a wide choice, while
landlords benefit from high visibility and prompt occupation.
Our range of services include:
A legally binding lease agreement is drawn up to protect the landlord and tenant by
defining clearly the approach for handling rental payments and collections, increases,
deposits, maintenance issues and damages claims as noteworthy examples. Experienced
Letting Consultants ensure that all the terms and details are well understood and handle
the lease signing administration. Copies of the signed lease are issued to the tenant and
the landlord for easy reference.
Taking responsibility for all financial related issues i.e.; Collection of rental
income, expenses and transfer of balance of payment to an account of your choice. All
transfers are done electronically ensuring an efficient and cost effective alternative.
Rent is collected at the beginning of the month in advance in terms of the lease
agreement. Net rental income is electronically transferred to landlord’s nominated bank
accounts as soon as practically possible following the collection of the rental.
Vetting of Tenants: All tenants are scrutinized on basis of a strict
credit-approval procedure as well as vetting according to the Nationsl Credit Act. All
applicants are rigorously screened with credit and reference checks prior to signing a
lease agreement. Enquiries are made with “Information Trust Centre” that in turn will
verify the credit status of a potential tenant. This process is intensive and
cost-related. The expense is covered by ALCUS, assisting in correct placement and related
management of a particular tenant.
Credit control: Every tenant is strictly monitored by our company’s administrative
department to ensure effective and timeous collection of outstanding rentals. In addition
to this, we will undertake the necessary legal action to ensure correct procedural
aspects, should it be necessary in terms of the latest rental law and the Consumer
General building maintenance. Our services include the monitoring of bodies
corporate in terms of maintenance requirements in blocks under our control. This also
applies to maintenance requirements to your own specific property `investment, which we
will administrate on your behalf. Daily tenant complaints are catered for on a 24-hour
basis and includes issues such as parking, TV reception and aerial installations, water
and electricity problems, pets, noise after hours, thefts, security, telephone lines,
unhygienic (dirty) surroundings, postal services, keys, municipal aspects and more.
In addition to this you are represented on the Body Corporate of the complex into
which you have invested. We will ensure that you are represented where decisions are made
relating to increased levies, including daily management issues of the relevant block.
You are ensured of a rental contract that protects your interests and includes the
necessary legal implications required in doing so. Monitoring of rental contracts takes
place and escalation in contracts are ensured at the required time and based on current
market pricing. We will provide you with market trend confirmation if so required.
You are provided with inspection reports as per your requirements indicating the
general state of your property and the assurance that any defects will be attended to and
that defacing of units will not be allowed. Inspections. We conduct pre- and post-
occupation inspections of rented properties, itemise damages and provide quotes for the
restoration of the property. The final account for restoring the unit to the standard
defined by the pre-occupation inspection, allowing for standard wear and tear, is offset
against the deposit balance before being refunded.
We undertake the necessary marketing to let relevant properties and placement of
advertisements, with the cost being carried by ALCUS.
We are also in a position to furnish you of a correct basic cost and informing you of
your position relating to Capital Gains Tax should you eventually decide to disinvest.
The services mentioned are only part of the total process of rental management provided by
ALCUS. We are available at all times to provide you with the necessary support in ensuring
maximum return on your investment.
Download the Appointment of Managing Agent form to utilise our services using the button